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Rating: 9.80 out of 10 (5 Ratings) ? ^|

Survey of Consumers' Online Support Expectations

This report was written by FuzeDigital using the survey results compiled by GetHuman.com and includes several important insights for all personnel responsible for online support. The charts below are included in the report.

To download the full report, click here.

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DFuze

1 points

#15 of 15

DFuze (External)

Website Content:	1 pts	#6 of 6

Overall:	1 pts	#15 of 15

Points Last Awarded On:	7/6/2010
Click for details

Posted: 3:01:32 PM on 7/6/2010	Approved: 3:19:31 PM on 7/6/2010 Rated Content: 10 out of 10
Points Awarded: 1 (Default Rating)

Great survey

Anonymous

Posted: 2:58:17 PM on 7/6/2010	Approved: 3:19:30 PM on 7/6/2010 Rated Content: 9 out of 10
Points Awarded: 1 (1 Rating)

Wow! 4 business hours is our new target!

Anonymous

Posted: 2:56:57 PM on 7/6/2010	Approved: 3:19:29 PM on 7/6/2010 Rated Content: 10 out of 10
Points Awarded: 1 (1 Rating)

Good stuff here! Would like to see the survey repeated every couple of years. Any plans?

Anonymous

Posted: 10:33:47 AM on 7/5/2010	Approved: 3:19:28 PM on 7/6/2010 Rated Content: 10 out of 10
Points Awarded: 1 (1 Rating)

Great information about market expectations for online support!

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