NPR  http://help.npr.org/npr/consumer/search.asp

PlayPhone  http://www.playphone.com/HelpAnswer.aspx?keyword=&Operator=or&service=4
This implementation is creatively using one of our Web Services to create a custom look and feel.  PlayPhone has used our Web Services to seamlessly integrate their Fuze Suite instance into partner sites, such as BestBuy, National Geographic, Black Entertainment Television, and Bravo TV. Check out http://mobilestore.nationalgeographic.com/Help.aspx as one example.  

ParetoLogic  http://techsupport.paretologic.com/plsupport/consumer/search.asp

Washington State Employees Credit Union  http://www.wsecu.org
See Search Box on left side of home page and linked to throughout their site.

Seattle Metropolitan Credit Union  http://www.smcu.com
See "Info Central" and several links throughout, such as the "Did you know?" section on the right hand side of the IRA page: https://www.smcu.com/personal/iras.html

Watermark Credit Union  http://www.watermarkcu.org
"Answer Center" in the top navigation presents a separate window.

Careerbuilder.com  http://www.careerbuilder.com/jobseeker/help/
Their cover page uses context sensitive links to drive users to relevant questions or categories of information in the knowledge base, and they're calling their Contact Us form with question types pre-selected. 

Bellco Credit Union  https://www.bellco.org/ (Licensed version running on Bellco/OTS servers) 
See "Answer Center" in the top navigation.  This implementation is fully integrated with Online Banking and provides 2-way secure messaging to all members. Check out a video case study of Bellco's Fuze Suite implementation.